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Support
Here to help — usually within one business day.
support@keepsaketab.com
Common questions
How do I manage or cancel my subscription?
Go to Settings in the web app and click "Manage billing." That opens Stripe's secure billing portal, where you can update your payment method, view invoices, or cancel — no need to email us.
I forgot my password.
On the sign-in page, click "Forgot your password?" and follow the reset link we email you.
The extension isn't loading or saving pages.
Try reloading the extension from chrome://extensions, then reloading the page you're trying to
save. If that doesn't fix it, email us with your browser version and what happened — screenshots help.
Can I use Keepsake without the Chrome extension?
Yes — the web app at app.keepsaketab.com covers your full library, collections, and settings. The extension adds one-click saving and capture from any page.
How do I delete my account or data?
Email support@keepsaketab.com and we'll process the deletion. See our Privacy Policy for what's retained and why.
Does Keepsake read my browsing activity?
No. Keepsake only collects content when you actively save, capture, or highlight a page — see exactly how each permission is used in our Privacy Policy.